GREENVILLE, SC (May 2020) Immedion LLC, a premiere provider of technology services, announced today the promotion of Kevin Mills to Director of Customer Service. In his new role, Kevin will be responsible for the development, delivery and enforcement of Immedion’s customer service policies and processes to ensure customer satisfaction across all Immedion facilities.
Kevin most recently served as Customer Services Manager for Immedion’s Asheville, Greenville and Spartanburg locations. As such, he excelled as a team leader and proved his dedication to carrying out the company’s “customer-first” business philosophy. Kevin has been with Immedion since 2017 and will be based in Greenville.
“At Immedion, we are dedicated to providing excellent customer service, which is why ‘customers first’ is at the core of our business values,” said Immedion’s Vice President of Operations, Dave Young. “Kevin led the Asheville and Greenville support teams to meet and exceed Immedion’s service standards, and in his new role he will continue to drive that level of service across all markets.”
Immedion’s objective is to keep customer business-critical data and applications available 100% of the time 24x7x365. They accomplish this by combining world-class data center facilities, high-performance cloud services and a strategic array of managed infrastructure services developed to deliver the highest degree of reliability at a competitive price. Since 2007, Immedion has provided its customers with fully redundant power, Internet bandwidth, cooling and humidity control to secure their IT infrastructure. Customers leverage Immedion’s enterprise-class data centers and Cloud services to minimize critical computer system downtime caused by commercial power outages, Internet problems, or other system failures. Immedion is headquartered in Greenville, SC with additional data center facilities in Asheville, NC, Charleston, SC, Cincinnati, OH (2), Columbia, SC, Columbus, IN and Spartanburg, SC. For more information, please visit www.Immedion.com, or contact Immedion at 864.908.3000.
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