Asheville, NC (Sept. 2020) Immedion LLC, a premiere provider of cloud, data center and managed IT services, announced today the hiring of Jeff Sluder as Customer Service Manager for their Asheville, Greenville and Spartanburg locations. As such, Jeff will be responsible for the development, monitoring and enforcement of Immedion’s service delivery policies to maintain a dedicated “customer first” business philosophy. He will be based in Immedion’s Asheville location.
Jeff brings to Immedion a background in information technology, information security and law enforcement. He most recently served as Information Technology Support for Vaya Health where he specialized in information security and provided Help Desk support. Jeff’s other previous roles include Information Security Analyst Team Lead and Detective, for which he has been recognized by county leaders for his work in digital forensics and cybercrime.
“Jeff brings unique skillsets and a passion for customer service to his new role as Customer Service Manager,” said Immedion’s Director of Customer Services, Kevin Mills. “We look forward to his leadership as he will ensure our support team continues to deliver on Immedion’s always on promise to our customers.”
Immedion’s objective is to keep customer business-critical data and applications available 100% of the time 24x7x365. They accomplish this by coupling world-class data center facilities and a strategic array of managed services developed to deliver the highest degree of reliability at a very competitive price. Since 2007, Immedion provided its customers with fully redundant power, Internet bandwidth, cooling and humidity control to secure their IT infrastructure. Customers leverage Immedion’s enterprise-class data centers and Cloud services to minimize critical computer system downtime caused by commercial power outages, Internet problems, or other system failures. Immedion is headquartered in Greenville, SC with additional data center facilities in Asheville, NC, Charleston, SC, Cincinnati, OH, Columbia, SC, Columbus, IN and Spartanburg, SC. For more information please visit www.immedion.com, or contact Immedion at 864.908.3000.