Asheville, NC (August 2017) Immedion LLC, a premiere provider of Cloud, data center and managed services, announced today the hiring of Kevin Mills as Customer Services Manager for its Asheville and Greenville locations. In his new role, Kevin will be responsible for the development, monitoring and enforcement of Immedion’s service delivery policies to maintain a dedicated “customer first” business philosophy. Kevin will be based in Immedion’s Asheville location.
Kevin comes to Immedion with over six years of experience in the technology industry, three of which in a managerial role. Starting out as an IT Analyst at Pomeroy, Kevin advanced within the company to an IT Business Operations Manager. In his most recent role, he oversaw desktop support operations and managed service delivery improvements to retain client relationships. Mills possesses several skillsets in IT and Service Management.
“We are excited to have Kevin lead the Immedion Support team in Asheville and Greenville,” said Immedion’s Director of Customer Services, Edward MacMillan. “Exceeding customer expectations is at the core of our values, and Kevin’s dedication to delivering quality customer service make him a great fit for the Immedion family.”
Immedion’s objective is to keep customer business-critical data and applications available 100% of the time 24x7x365. They accomplish this by coupling world-class data center facilities and a strategic array of managed services developed to deliver the highest degree of reliability at a very competitive price. Since 2007, Immedion has provided its customers with fully redundant power, Internet bandwidth, cooling and humidity control to secure their IT infrastructure. Customers leverage Immedion’s enterprise-class data centers and Cloud services to minimize critical computer system downtime caused by commercial power outages, Internet problems, or other system failures. Immedion is headquartered in Greenville, SC with additional data center facilities in Asheville, Columbia, Charleston, Cincinnati and Rock Hill. For more information, please visit www.immedion.com, or contact Immedion at 864.908.3000.