Inavero, a leading services satisfaction measurement specialist, has announced that Hire Dynamics has won it’s coveted 2017 Best of Staffing® Client and Talent Diamond Award. The 2017 award marks the eighth consecutive year Hire Dynamics has won the award, given to only the top 2% of the over 19,000 staffing providers in the U.S. Inavero’s Net Promoter® survey is one of the most respected in-depth annual satisfaction studies used by businesses to gauge their service quality.
Focused on helping companies across the Southeast find the right people for their job openings, Hire Dynamics is completely dedicated to its guiding principle that What We Do Matters. “From the first phone call, to job placement and onboarding, then leading up to the point where that job applicant or that client refers us as a partner, we are dialed into their journey,” says Hire Dynamics CEO Larry Feinstein. “We have the incredible occasion to employ wonderful hard-working people in a fun and collaborative environment and thank them profoundly for that opportunity. It is our genuine interest in helping both clients and talent achieve their objectives that has led to both our 26% compounded annual growth rate and this prestigious award. Earning Inavero’s Best of Staffing recognition each year means we continue to be on the right path, but it also gives us a vision forward and the drive to do even better.”
“The winners of this award truly stand out for exceeding client expectations,” said Inavero's CEO Eric Gregg. “Staffing firms are giving top companies a competitive advantage as they search for talent in North America. The 2017 Best of Staffing winners have achieved exceptionally high levels of satisfaction and I'm proud to feature them on BestofStaffing.com." According to Inavero, clients of winning agencies are on average 2.6 times more likely to be completely satisfied and talent are 3.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
Hire Dynamics received its highest satisfaction scores in the last eight years with a NPS of 68.9% from clients. That is significantly higher than the staffing industry’s average of 4% and puts Hire Dynamics in a service category with Apple and Southwest Airlines. Likewise, the company received a NPS of 65.7% from its job candidates, which also bests the industry’s average of 21%.
A Net Promoter Score (NPS) is a simple metric based on a question that asks how likely a person is to recommend a company to a friend or colleague using a numeric scale of 0-10, ten being extremely likely and zero being not at all likely. To calculate the NPS, Inavero subtracts the percentage of people who rated the company a 0-6 from the percentage rating it a 9 or 10.
Here is some of the specific feedback received on behalf of the Hire Dynamics team:
- “Hire dynamics has shown professionalism since I've started with them. They offer jobs that pay a good hourly wage. I love where I am placed now and am working for a company where I can grow.” – job seeker
- “Hire Dynamic helps me to provide for myself. The staff are always helpful. Whatever my needs are they take care of problems as soon as possible. I love my job and for that reason I am eager and am on time EVERY day.” – job seeker
- “Provided services with a short notice and very quick turn-around. Candidate was very qualified and appropriate for the position. Customer service was extremely professional, in addition to their follow up services.” – client
- “Hire Dynamics has become familiar with our culture and has been successful in identifying candidates who will fit well with the organization.” – client
About Hire Dynamics:
Putting an average of 5,000 people to work every week, Hire Dynamics is an industry leading staffing provider ranked in the Top 2% of staffing companies based on client and talent satisfaction. Specializing in contact (call) centers, manufacturing facilities, logistics/e-commerce operations and office support in Atlanta, Charlotte, Greenville and Nashville, Hire Dynamics has been recognized and awarded many times by Staffing Industry Analyst’s list of “Best Staffing Firms to Work For” and Inc. Magazine’s 500|5000 List of the Fastest Growing Private Companies in the U.S., along with being named a Best Place to Work in all of the cities where we do business. Founded in 2001, Hire Dynamics now has 12 branch offices and 23 on-sites throughout the Southeast. Learn more at www.hiredynamics.com, on LinkedIn here and on Facebook and Twitter @HireDynamics.
Inavero is a leading provider of Net Promoter® based satisfaction survey tools and expertise. Inavero currently works with companies in the staffing, accounting, legal, insurance, higher education, technology, and industrial manufacturing industries to measure their client satisfaction.
Additionally, Inavero has created industry specific client satisfaction award programs, including the Best of Staffing competition for the staffing and recruiting industry, reporting on over 1.2 million satisfaction surveys from staffing agency clients and talent each year. Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.